1. Home
  2. Cisco
  3. Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers
  4. 500-443 Exam Info

Cisco 500-443 Exam Questions - Navigate Your Path to Success

The Cisco Advanced Administration and Reporting of Contact Center Enterprise (500-443) exam is a good choice for Solutions Architect and if the candidate manages to pass Cisco Advanced Administration and Reporting of Contact Center Enterprise exam, he/she will earn Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers, Cisco Channel Partner Program Certifications. Below are some essential facts for Cisco 500-443 exam candidates:

  • TrendyCerts offers 60 Questions that are based on actual Cisco 500-443 syllabus.
  • Our Cisco 500-443 Exam Practice Questions were last updated on: Mar 01, 2025

Sample Questions for Cisco 500-443 Exam Preparation

Question 1

What are two ways a Database Action Element is configured in the Call Studio application? (Choose two.)

Correct : A, C

A JNDI name (include the jdbc/ portion) is one of the ways a Database Action Element is configured in the Call Studio application, as it specifies the name of the data source that is configured in the VVB to access the database. C SQL Query is another way a Database Action Element is configured in the Call Studio application, as it defines the SQL statement that is executed on the database to perform an operation or retrieve data. Reference = [Cisco Unified Call Studio User Guide Release 12.5(1)], page 48


Options Selected by Other Users:
Question 2

Where is the RTP connected to the Ingress Gateway at different stages of the call?

Correct : B

B The RTP is connected to the Ingress Gateway at different stages of the call, but only when the call is connected to an agent phone. This is because CVP uses a comprehensive call flow model that transfers the call from the VVB to the agent phone and establishes an RTP session between the Ingress Gateway and the agent phone. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


Options Selected by Other Users:
Cisco 500-443