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Cisco 500-445 Exam Questions - Navigate Your Path to Success

The Cisco Implementing Cisco Contact Center Enterprise Chat and Email (500-445) exam is a good choice for Solutions Architect and if the candidate manages to pass Cisco Implementing Cisco Contact Center Enterprise Chat and Email exam, he/she will earn Cisco Advanced Unified Contact Center Enterprise Specialization, Cisco Channel Partner Program Certifications. Below are some essential facts for Cisco 500-445 exam candidates:

  • TrendyCerts offers 56 Questions that are based on actual Cisco 500-445 syllabus.
  • Our Cisco 500-445 Exam Practice Questions were last updated on: Mar 01, 2025

Sample Questions for Cisco 500-445 Exam Preparation

Question 1

What are three steps in a chat process flow? (Choose three.)

Correct : A, C, D

These are three steps in a chat process flow. A: The agent selects chat in the gadget to initiate a chat session. C: Once the chat session is established, the application server will display the chat to the agent and send a notification to the agent that a new chat has arrived. D: The customer initiates the chat by clicking on the chat button or link and hitting the Chat Entry Point (EP) on the website.


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Question 2

What is the maximum permissible one-way network delay between Unified CCE servers and ECE servers?

Correct : C

The maximum permissible one-way network delay between Unified CCE (Cisco Unified Contact Center Enterprise) servers and Enterprise Chat and Email (ECE) servers is 240 milliseconds. This delay is necessary for the servers to communicate with each other without any latency issues.


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