1. Home
  2. Microsoft
  3. Microsoft Dynamics 365
  4. MB-230 Exam Info

Microsoft MB-230 Exam Questions - Navigate Your Path to Success

The Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam is a good choice for Microsoft Dynamics 365 Functional Consultant and if the candidate manages to pass Microsoft Dynamics 365 Customer Service Functional Consultant exam, he/she will earn Microsoft Dynamics 365, Microsoft Dynamics 365 - Dynamics 365 for Customer Service Functional Consultant Associate Certifications. Below are some essential facts for Microsoft MB-230 exam candidates:

  • TrendyCerts offers 327 Questions that are based on actual Microsoft MB-230 syllabus.
  • Our Microsoft MB-230 Exam Practice Questions were last updated on: Feb 27, 2025

Sample Questions for Microsoft MB-230 Exam Preparation

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating agent scripts that have macros for quick steps for agents in a support center.

Agents need to be able to open a case from one of the steps in the agent scripts.

You need to select a type of connector to use to create the Macio.

Solution: Configure the macro by using a productivity automation connector.

Does the solution meet the goal?

Correct : B


Options Selected by Other Users:
Question 2

Note; This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating agent scripts that have macros for quick steps for agents in a support center.

Agents need to be able to open a case from one of the steps in the agent scripts.

You need to select a type of connector to use to create the macro.

Solution: Configure the macro by using a custom connector.

Does the solution meet the goal?

Correct : B


Options Selected by Other Users:
Microsoft MB-230