Microsoft MB-280 Exam Questions - Navigate Your Path to Success

The Microsoft Dynamics 365 Customer Experience Analyst (MB-280) exam is a good choice for Dynamics 365 Sales Professionals Dynamics 365 Business Analyst and Functional Consultent and if the candidate manages to pass Microsoft Dynamics 365 Customer Experience Analyst exam, he/she will earn Microsoft Dynamics 365, Microsoft Dynamics 365 Customer Experience Analyst Associate Certifications. Below are some essential facts for Microsoft MB-280 exam candidates:

TrendyCerts offers 60 Questions that are based on actual Microsoft MB-280 syllabus.
Our Microsoft MB-280 Exam Practice Questions were last updated on: Mar 03, 2025

Sample Questions for Microsoft MB-280 Exam Preparation

Question 1

You use business process flows for all Dynamics 365 opportunities.

Some opportunities are closed before business process flow durations are calculated.

You need to ensure that business process flow duration values are calculated.

Solution: Create a flow to update the Status Reason of the business process flow table record to "Finished" and the Status to "Inactive" when the opportunity is won.

Does the solution meet the goal?

AYes

BNo

Correct : A

Creating a flow to update the Status Reason of the business process flow table record to 'Finished' and the Status to 'Inactive' upon opportunity closure ensures that the business process flow is marked as complete. This triggers the calculation of duration values.

This solution explicitly handles the process completion state, which guarantees that the business process flow duration is recorded even if the opportunity is won prematurely.

Options Selected by Other Users:

Question 2

You use business process flows for all Dynamics 365 opportunities. Some opportunities are closed before business process flow durations are calculated. You need lo ensure that business process flow duration values are calculated.

Solution: When closing an opportunity, use the close as won dialog without completing the business process flow. Does this meet the goal?

AYes

BNo

Correct : B

Using the Close as Won dialog without completing the business process flow does not ensure that the business process flow duration is calculated. The process flow needs to be marked as completed or transitioned to an inactive state for duration values to be captured.

Simply closing an opportunity as won without completing the flow may bypass the finalization of process flow metrics, hence the goal is not met in this case.