Oracle 1Z0-1161-1 Exam Questions - Navigate Your Path to Success

Correct : C

Intelligent Document Recognition (IDR) in Oracle Fusion Cloud CX leverages AI to streamline document-related processes. Its primary role is to automate the extraction of data from documents for faster processing.

How It Works: IDR uses machine learning to scan and interpret unstructured documents (e.g., invoices, contracts), extracting key data (e.g., names, dates, amounts) without manual input.

Benefit: This accelerates workflows like order processing or customer onboarding, improving operational efficiency and reducing errors.

CX Context: In CX, it supports service and sales by quickly integrating document data into customer records.

Option A (Campaign Content): IDR doesn't create content; it processes existing documents.

Option B (Customer Insights): Insights may be a byproduct, but it's not the primary role.

Option D (Social Media): IDR is unrelated to social media management.

Oracle Fusion Cloud CX documentation, such as 'Oracle AI for Fusion Applications,' highlights IDR's automation capabilities.

Correct : A

The Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance aims to drive sales through effective compensation. The metric used to evaluate its effectiveness is Sales Quota Attainment.

Definition: Measures the percentage of sales targets achieved by reps, directly linking incentives to performance outcomes.

Relevance: It shows whether the incentive structure motivates reps to meet or exceed goals, validating its impact on earnings and sales success.

Option B (Number of Plans): Quantity doesn't reflect effectiveness.

Option C (Acquisition Cost): Focuses on marketing costs, not incentive impact.

Option D (Manager Satisfaction): Subjective and less tied to sales results.

Oracle Fusion CX Sales Performance documentation, like 'Incentive Compensation Guides,' identifies quota attainment as the primary effectiveness metric.