Salesforce B2B Solution Architect Exam Questions - Navigate Your Path to Success

The Salesforce Certified B2B Solution Architect (B2B Solution Architect) exam is a good choice for Salesforce Solution Architect and if the candidate manages to pass Salesforce Certified B2B Solution Architect exam, he/she will earn Salesforce Architect, Salesforce B2B Solution Architect Certifications. Below are some essential facts for Salesforce B2B Solution Architect exam candidates:

In actual Salesforce Certified B2B Solution Architect (B2B Solution Architect) exam, a candidate can expect 60 Questions and the officially allowed time is expected to be around 120 Minutes.
TrendyCerts offers 112 Questions that are based on actual Salesforce B2B Solution Architect syllabus.
Our Salesforce B2B Solution Architect Exam Practice Questions were last updated on: Feb 28, 2025

Sample Questions for Salesforce B2B Solution Architect Exam Preparation

Question 1

Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.

Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

AUse the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.

BBuild a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.

CSelect an AppExchange app that sends a survey to each customer after a work order is completed.

DUse the existing survey tool by integrating the responses to Case number and User record.

Correct : A

Integrating the existing third-party survey tool with Salesforce, specifically linking survey responses to Service Appointment and Service Resource records, enables UC to track customer satisfaction effectively. This approach leverages the existing survey infrastructure, minimizes disruption, and provides a direct correlation between technician performance and customer feedback. It aligns with Salesforce's capabilities for integrating external data and utilizing it within the CRM to enhance service management and improve customer satisfaction insights.

Options Selected by Other Users:

Question 2

Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.

UC has expressedinterest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.

What should a Solution Architect consider m a potential solution?

ALightning Web Components Calendar Module

BAppointment-Assistant Self Service Scheduling

CSalesforce Scheduler

DStandard Salesforce Asset Calendar

Correct : B

Appointment Assistant lets Field Service customers book, confirm, reschedule, or cancel theirupcoming appointments. For Self-Service Scheduling, you only need one license per org assigned to one user. You can also customize the look and feel of your self-service scheduling pages and embed them into your Experience Cloud site.