Salesforce Field Service Consultant Exam Questions - Navigate Your Path to Success

The Salesforce Certified Field Service Consultant (Field Service Consultant) exam is a good choice for Mobile Solution Designer Salesforce Consultant Service Desk Manager System Analyst and if the candidate manages to pass Salesforce Certified Field Service Consultant exam, he/she will earn Salesforce Consultant, Salesforce Field Service Consultant Certifications. Below are some essential facts for Salesforce Field Service Consultant exam candidates:

In actual Salesforce Certified Field Service Consultant (Field Service Consultant) exam, a candidate can expect 60 Questions and the officially allowed time is expected to be around 105 Minutes.
TrendyCerts offers 163 Questions that are based on actual Salesforce Field Service Consultant syllabus.
Our Salesforce Field Service Consultant Exam Practice Questions were last updated on: Feb 27, 2025

Sample Questions for Salesforce Field Service Consultant Exam Preparation

Question 1

Universal Containers tracks customer issues in its call center. Sometimes a Technician is required at the customer's location to resolve the issue.

Which sequence of steps should a Consultant recommend to dispatch the Technician?

ACreate Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.

BCreate Work Order, Create Case, Dispatch Work Order, Create Service Appointment.

CCreate Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.

DCreate Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.

Correct : C

This is the recommended sequence of steps to dispatch a technician for a customer issue. A case is created to track the customer issue, a work order is created to track the work that needs to be done, a service appointment is created to schedule the work, and a service appointment is dispatched to assign it to a technician.

Options Selected by Other Users:

Question 2

Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.

In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?

AField Service Lightning Mobile License

BField Service Lightning Admin Permissions

CField Service Lightning Scheduling License

DField Service Lightning Standard Permissions

Correct : B

Field Service Lightning Admin Permissions are required to set up new territories, define new schedule policies, and control settings on the Gantt chart. These permissions allow users to access and modify field service settings and objects.