Salesforce User Experience Designer Exam Questions - Navigate Your Path to Success

The Salesforce Certified User Experience Designer (User Experience Designer) exam is a good choice for Salesforce UX Designers Salesforce engineer Salesforce Administrator and if the candidate manages to pass Salesforce Certified User Experience Designer exam, he/she will earn Salesforce UX Certification. Below are some essential facts for Salesforce User Experience Designer exam candidates:

In actual Salesforce Certified User Experience Designer (User Experience Designer) exam, a candidate can expect 60 Questions and the officially allowed time is expected to be around 105 Minutes.
TrendyCerts offers 210 Questions that are based on actual Salesforce User Experience Designer syllabus.
Our Salesforce User Experience Designer Exam Practice Questions were last updated on: Mar 04, 2025

Sample Questions for Salesforce User Experience Designer Exam Preparation

Question 1

Cloud Kicks has asked its UX Designer to optimize Salesforce to help the IT help desk team quickly resolve the team's queued Cases.

What Salesforce-based approach should be recommended to quickly show the appropriate cases to IT help desk team members?

AAdd a Case Assignment component to the team's home page configured to shown cases assigned to the logged in team member.

BAdd a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.

CAdd a Case inbox component to the page configured to show assigned and open cases.

Correct : B

To optimize Salesforce for the IT help desk team at Cloud Kicks, enabling them to quickly resolve queued cases, adding a List View component to the home page is the most effective approach because:

Customization and Relevance: A List View component can be customized to show a list view that is specifically filtered to display cases that are both assigned to the team members and are currently open. This ensures that team members immediately see the most relevant cases as soon as they log in, without needing to navigate through the Salesforce interface.

Efficiency: Having this component on the home page saves time and clicks, making the process of identifying and accessing pending cases more efficient, which is crucial for quickly resolving issues.

While options A (Case Assignment component) and C (Case inbox component) could also present cases to team members, the List View component's ability to be customized with specific filters offers a more targeted approach to showing the most pertinent cases directly on the home page.

Reference: For more details on optimizing Salesforce for specific team roles, Salesforce's Help Documentation and Developer Guides offer extensive resources on using components like List Views to enhance user experience and efficiency. These guides provide step-by-step instructions on customizing the Salesforce interface to meet the needs of different teams within an organization.

Options Selected by Other Users:

Question 2

After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details.

Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?

AUsing the varSpacingMedium design token in CSS to set spacing

BUsing REM_based spacing values when styling components.

CUsing existing Lightning Components such as the card or page header

Correct : B

When developers are building custom components in Salesforce and need to ensure that these components adapt to user preferences for density settings (Comfy or Compact), they should avoid using REM-based spacing values. This is because REM-based spacing does not automatically adjust based on the density setting chosen by the user, leading to a lack of consistency with the rest of the Salesforce UI, which does adapt to these settings. Instead, developers should:

A) Use the varSpacingMedium design token in CSS, as Salesforce Lightning Design System (SLDS) design tokens are context-aware and can adjust their values based on the density setting, ensuring a consistent user experience across different user preferences.

C) Use existing Lightning Components such as the card or page header, which are pre-built to adapt to density settings, ensuring that custom components align with the overall Salesforce UI and respect user settings for density.

Reference: Salesforce Lightning Design System (SLDS) documentation provides guidelines on using design tokens and building responsive components that respect user settings like density preferences. You can find more information on the official Salesforce Developers website or the SLDS documentation section.